Privacy Policy
Effective Date: January 1, 2025
Last Updated: March 20, 2025

At Ebb & Flow Yoga and Wellness, we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, sign up for services, or interact with us in any way.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information – Name, email address, phone number, mailing address.

  • Account & Membership Details – Class bookings, membership status, purchase history.

  • Payment Information – When making a purchase, we process payment details securely through third-party providers. We do not store credit card information.

  • Device & Usage Data – When you visit our website, we may collect information such as IP address, browser type, and how you interact with our site.

  • SMS & Communication Preferences – If you opt into text messaging, we store your preferences to manage communications effectively.

2. How We Use Your Information

We use your personal data to:
✔️ Process class bookings, memberships, and purchases.
✔️ Send important updates about your membership, upcoming classes, or promotions.
✔️ Improve our website, services, and customer experience.
✔️ Comply with legal requirements and prevent fraud.

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:

  • Service Providers – Trusted partners who help process payments, manage bookings, or send communications.

  • Legal & Security Purposes – If required by law or to protect our business, customers, and community.

4. SMS & Email Communications

By opting into SMS or email communications, you agree to receive messages from Ebb & Flow Yoga and Wellness related to:
✔️ Studio updates, class reminders, and schedule changes.
✔️ Membership information, renewals, and exclusive member benefits.
✔️ Special promotions, event announcements, and community offerings.

Message Frequency & Data Rates

  • Message frequency may vary, but you can expect to receive up to 4-6 messages per month.

  • Standard message and data rates may apply depending on your mobile carrier and plan.

Unsubscribing from Messages

  • Text Messages – You can opt out at any time by replying STOP to any text message. After unsubscribing, you will no longer receive messages from us unless you opt back in.

  • Emails – Click the unsubscribe link in any email to stop receiving marketing communications.

Help & Support

  • For assistance, reply HELP to any text message or contact us at connect@ebbandflownj.com.

5. How We Protect Your Information

We implement industry-standard security measures to protect your personal information. However, no online system is 100% secure, so we encourage you to use strong passwords and be mindful of data sharing.

6. Your Rights & Choices

✔️ Update Your Information – You can update your contact details at any time by reaching out to us.
✔️ Opt-Out of Marketing – You may unsubscribe from emails and SMS messages at any time.
✔️ Request Data Deletion – You may request that we delete your personal information, subject to legal or business requirements.

7. Changes to This Privacy Policy

We may update this policy periodically. If we make significant changes, we will notify you via email or through our website.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:

📧 connect@ebbandflownj.com
📍 Ebb & Flow Yoga and Wellness, 17-19 South Main Street, Asbury Park, NJ

By using our website and services, you agree to the terms of this Privacy Policy. Thank you for being part of the Ebb & Flow community! 🌊✨